Ohio (May 8, 2018) -- Arbico East was recently recognized at Arby's Midwest Region Franchise Operations Meeting in Ohio. The Midwest Region encompasses more than 500 restaurants.
At the meeting, Arbico placed 3rd in average Arby's Operations Review (A.O.R.) and 3rd in Brand Purpose, Arby's measure of guest service. The restaurant group was one of two winners of the “Foundation Award,” given to those two franchisees who contributed the most in total, and per restaurant, to the No Kids Hungry initiative.
Arbico was also recognized for its exceptional food safety standards. It had the highest average Company EcoSure Score in the Midwest Region, with a score of 94.04%.
We at Arbico are proud of the hard work that goes into receiving this recognition. We look forward to continuing to optimize our guests' experience and to help our communities thrive.
Bristol, TN. (March 22, 2018) — Arbico East, a franchisee of Arby's restaurants in the Tri-Cities, held its 2017 Operations, Tenure, and Management Awards Ceremony last Thursday, announcing its Managers of the Year, General Manager of the Year, Restaurant of the Year, and other award recipients.
Managers of the Year: Ashlyn Bailey & Billy Whitaker
General Manager of the Year: Nikki Taylor
Restaurant of the Year: South Roan
Also announced at the awards ceremony were the following tenure award recipients:
5-Year Service Award
10-Year Service Award
15-Year Service Award
20-Year Service Award
35-Year Service Award
Arbico East also announced the following operations award winners:
Highest EcoSure Score
Highest Arby's Operations Review Score
These awards indicate impressive longevity and an exceptional commitment to excellence. Thank you—and congratulations—to the recipients!
BRISTOL, TN (March 5, 2018) – Visit a participating Arby’s restaurant in the Tri-Cities (TN/VA) on
Tuesday, March 13, 2018 and purchase Classic Roast Beef sandwiches for only $1.29. Arby’s
wants to thank its TriCities guests with the discounted Classic Roast Beef Sandwiches which are
typically $3.49 at TriCities Arby’s.
There is a limit of 20 Classic Roast Beef sandwiches per guest at participating Arby's restaurants in
Abingdon and Bristol in Virginia and in Elizabethton, Bristol, Johnson City, Kingsport, Greeneville,
Blountville, and Jonesborough in Tennessee. The offer is not valid with any other discounts or
Find your nearest location on our website at http://www.arbys.com. For more information or an
interview, contact Amber Clark at email@example.com or (423) 968-2729.
Tri-Cities, TN. (February 27, 2018) — In late February, Arbico East participated in a Radiothon event to raise funds for Niswonger Children’s Hospital, a premier hospital for children in East Tennessee. We partnered with WTFM in the Tri-Cities, who promoted the event onsite at our Arby's in Colonial Heights.
As a result of the event, we were able to donate $2,250 to the hospital. The check presentation, pictured above, took place on Tuesday, February 27th.
Niswonger is an important regional charity, offering state of the art care for children in the region in a family-centered environment, and we are happy to do our part to support it.
Learn more about Niswonger Children's Hospital here.
BRISTOL, TN (February 14, 2018) — In December 2017, Arbico East held a fundraiser for Speedway Children’s Charities, a non-profit organization that helps provide funding for children’s charities across the country. Through our guests’ generous one-dollar donations, we were able to raise $11,866 for the non-profit. On Wednesday, February 14, 2018, in the O. Bruton Smith Building at Bristol Motor Speedway, we presented the Bristol Chapter of Speedway Children’s Charities with the check.
The Bristol Chapter helps fund local organizations such as Niswonger Children’s Hospital, YWCA Bristol, Southern Appalachian Ronald McDonald House, Small Miracles Equestrian Center, Second Harvest Food Bank of Northeast Tennessee, and many more.
We want to thank you, our guests, for your generous donations to this great cause. Your one-dollar donations are making a difference in the lives of children in our region.
Learn more about Speedway Children's Charities here.
Learn more about the Bristol Chapter here.
BRISTOL, TN (January 25, 2018) — Arbico East would like to acknowledge four of its restaurants that recently received Arby's A.C.E. (Arby's Certification of Excellence) award during the Arby's Operations Review.
The Triple A.C.E. designation is awarded to restaurants that achieve an “A” rating in the Guest Experience, Food Safety, and Arby’s Standards categories of the Arby’s Operations Review. The A.C.E. award is a benchmark that stores across the nation strive for, and four Arbico stores recently received it: South Roan, North Roan, Greeneville, and Colonial Heights, who was the first Arby’s restaurant to receive it in 2018.
JOHNSON CITY, TN (January 12, 2018) — One of Arbico East's locations, South Roan, was recently recognized for receiving a second 100% score on its mystery shop.
To help ensure a quality experience for its guests, Arby's periodically employs under-cover mystery shoppers to visit its stores unannounced. Mystery shoppers order food, ask questions, and, after their visit, give detailed feedback of their experience.
Out of more than 3,000 locations, only 283 Arby's received two 100% scores on their recent mystery shops, and we at Arbico East are thrilled—and proud—that South Roan was included in that select group.
BRISTOL, TN (December 1, 2017) – TriCities Arby's© announced the winner of its 35th Anniversary “WE HAVE THE MEATS™” impersonation contest, which was held in celebration of Arbico East’s 35th year in the TriCities. Arbico East asked its guests to showcase and submit via online video their best "ARBY’S©: WE HAVE THE MEATS™" impersonation for a chance to win free Arby's© for a year.
The Grand Prize winner was LeeLee Williams, from Johnson City, TN. Williams is an automotive finance manager at Johnson City Honda and is known as “The Network King” for his work in the entertainment industry. Williams received 52 VIP cards, each valid for a free Arby's© meal. He now has the bragging rights of being the official TriCities Arby’s “WE HAVE THE MEATS™” representative.
“Thank you all so much for this great opportunity,” Williams told Arbico East, adding that he loves the food at Arby's©, especially the Beef ‘n Cheddar sandwiches and Apple Turnovers. He said that while he will certainly use the VIP cards on himself, he also plans to be generous with his winnings: “I’m going to share this with some people, pay it forward, stuff like that.”
The contest’s runners-up were Doris Luckadoo, from Kingsport, TN, and Charlene Brooks, from Greeneville, TN.
Luckadoo, a self-proclaimed faithful customer of Arby's© for twelve years, noted that her granddaughter, Erika Neely, was particularly happy about her grandmother’s being a runner-up. “She’s the reason I go to Arby’s 3-4 times a week,” Luckado said. “She won’t eat anywhere else since she was about 2.”
Brooks said, too, that her sons, who were featured in her contest submission video, were very excited about being named a runner-up.
We at Arbico East thank our winner, our runners-up, and everyone who participated in the contest. We appreciate the opportunity we’ve had to serve this area for the last 35 years and look forward to many more years of service in the TriCities.
Find your nearest location on our website at http://www.arbys.com. For more information or an interview, contact Amber Clark at firstname.lastname@example.org, call 276-780-5365, or visit www.arbicoeast.com.
In recognition of Make a Difference Day—a national day of service supported in part by the Arby’s Foundation—a group of volunteers from Arbico East visited Small Miracles Therapeutic Equestrian Center on Saturday, October 28, 2017.
Small Miracles is a non-profit therapeutic facility in Kingsport, Tenn., whose mission, as stated on the center’s website, is “to enhance the physical, emotional, social, and cognitive growth of persons with special needs and disabilities by means of equine-assisted activities and therapies.” The center serves over 300 students per year in Northeast Tennessee and Southwest Virginia.
Small Miracles currently houses 12 horses, known collectively as the “Miracle Herd.” The members of the Miracle Herd serve as motivators and companions to the students that the center serves, and each horse is a vital member of the team.
Guided by Executive Director Sherri Russell and Equine, Barn, and Facility Manager J.R. Russell, Arbico volunteers tended to the Miracle Herd’s needs, feeding the horses, brushing them, and leading them from their stables to a hilly lot spacious enough for them to gallop and graze. The volunteers also helped with facility maintenance by sweeping the floors, cleaning stables, washing food receptacles, and fetching fresh hay.
“We had a great time at Small Miracles!” said Chelsea Smith, Staff Accountant at Arbico East and one of Arbico’s volunteers on Saturday. “It was an awesome opportunity to give back to a program with a meaningful cause.”
“Small Miracles does an important service for our community,” said Isaac Ratliff, Marketing Assistant at Arbico East and another of Arbico’s volunteers. “It was a pleasure to serve an organization with such a compassionate mission.”
Learn more about Make a Difference Day here: http://www.makeadifferenceday.com/
Learn more about Small Miracles here: http://www.small-miracles.org/
BRISTOL, TN (October 20, 2017) – Arby’s dared to go where no restaurant chain had gone before when it launched a limited-edition Venison Sandwich in five select hunting-centric states last year. Participating restaurants sold out of the sandwich within hours, and the unique offering generated an outpouring of requests from hunters and meat lovers across the country hoping to try Arby’s take on venison.
That hunt will end October 21, when Arby’s Venison Sandwich returns, this time at every Arby’s restaurant in America, including all restaurants in the TriCities. The sandwich will be available while supplies last (100 per restaurant) – and they are expected to go quickly.
“The positive response to our limited offering of venison last year was so widespread and passionate that we knew we had to find a way to offer it nationwide,” said Jim Taylor, Chief Marketing Officer of Arby’s Restaurant Group, Inc. “On October 21, we want hunters and meat enthusiasts across the country to visit their local Arby’s and enjoy this amazing sandwich.”
Arby’s Venison Sandwich features a thick-cut venison steak and crispy onions topped with a juniper berry sauce on a toasted specialty roll. The venison is marinated in garlic, salt and pepper and then sous-vide for three hours to juicy, tender perfection. The juniper berry sauce is a Cabernet steak sauce infused with juniper berries, giving the already unique sandwich another signature twist.
For more information on Arby’s Venison Sandwich and other menu items, visit www.arbys.com. For more information or an interview, visit www.arbicoeast.com or contact Amber Clark at email@example.com, call 276-780-5365.